Your privacy matters to us. This page explains what personal data ezvip collects from Filipino players, how we use it, and the steps we take to keep it safe. Please read it carefully before registering or using the platform.
ezvip is an online gaming and entertainment platform operating at ezvip.pro, designed specifically for players in the Philippines. We are committed to protecting the personal information of every Filipino player who registers and uses our platform. This Privacy Policy describes how ezvip collects, uses, stores, and shares your personal data in connection with your use of the platform. By creating an account or accessing any part of ezvip,you confirm that you have read and understood this policy. If you do not agree with any part of this policy, please do not use the platform. For any privacy-related questions, you may contact us at [email protected].
When you register for an ezvip account, we collect personal information that is necessary to verify your identity and provide you with a safe gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of a valid government-issued ID as part of our Know Your Customer (KYC) verification process, which is required under Philippine gaming regulations. When you make deposits or withdrawals, we collect transaction details including payment method information, amounts, and timestamps. We may also collect device information, IP address, browser type, and session data to help us maintain platform security and improve your experience.
The personal data we collect is used primarily to operate and maintain your ezvip account and to process your deposits and withdrawals in Philippine pesos (PHP). We use your information to verify your identity, confirm your eligibility to play, and comply with our obligations under Philippine law and gaming regulations. Your contact details may be used to send you important account notifications, security alerts, and updates about the platform. With your consent, we may also send you promotional communications about new games, offers, or features available on ezvip — you can opt out of these at any time by contacting [email protected]. We analyse aggregated, anonymised usage data to improve the platform's performance, layout, and content for Filipino players.
ezvip uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your mobile device or browser. Session cookies are deleted when you close your browser, while persistent cookies remain on your device for a set period to improve your experience on return visits. We do not use cookies to serve third-party advertising or to track your activity outside of the ezvip platform. You can manage or disable cookies through your browser settings, but please note that doing so may affect the functionality of certain parts of the platform. By continuing to use ezvip after being informed of our cookie use, you consent to cookies being placed on your device in accordance with this policy.
ezvip does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — all of whom are bound by strict confidentiality obligations. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so. In the event of a business transfer or merger, your data may be transferred to the new entity, subject to the same privacy protections described in this policy. We will always notify you of any material changes to how your data is shared.
We retain your personal data for as long as your ezvip account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements. If you request the deletion of your account, we will remove or anonymise your personal data where we are not legally required to retain it. Data that is no longer needed for any lawful purpose will be securely deleted or destroyed. You may request information about the specific retention periods applicable to your data by contacting [email protected].
As a player based in the Philippines, you have the right to access the personal data we hold about you and to request corrections if any information is inaccurate or incomplete. You may also request the deletion of your personal data, subject to our legal retention obligations, or ask us to restrict the processing of your data in certain circumstances. If you believe that your data has been processed in a way that violates your rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please send a written request to [email protected] with your registered account details. We will respond to all verified requests within a reasonable timeframe and in accordance with applicable Philippine privacy law.
ezvip takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the ezvip platform is encrypted using industry-standard protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions. We conduct regular security reviews and updates to ensure our systems remain protected against emerging threats. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities as required by law.
ezvip is strictly intended for players who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal information, we will immediately suspend the account and delete the associated data. Parents or guardians who believe their child has accessed the platform should contact us immediately at [email protected] so that we can take appropriate action. We encourage responsible use of the internet and gaming platforms among all members of the Filipino community.
ezvip reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, or legal obligations. When we make material changes, we will notify registered players by email or through a prominent notice on the platform. The updated policy will take effect from the date it is published on this page, and the "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your data. Your continued use of the ezvip platform after any changes have been published constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ezvip handles your personal data, please contact our support team at [email protected]. We are committed to addressing all privacy-related enquiries promptly and transparently. For general platform questions, you may also visit our FAQ page. Our team is available to assist Filipino players and responds in Philippine English. We take every privacy concern seriously and will work with you to resolve any issues in a fair and timely manner.
Quick answers to what Filipino players most commonly ask about data and privacy on ezvip.
Now that you know how ezvip protects your privacy, feel free to explore the platform — live casino, sports betting, and bingo, all built for Filipino players.